Web-based Software Applications

Rural Water and Sanitation Project, Syria

European Investment Bank  2010 - 2011
Contract Value:

Project Summary – The objective of the project is to improve the technical and financial performance of the Damascus Water Supply and Sewerage Authority’s water and sanitation services in the area of Rural Damascus. The project has developed operation and maintenance procedures that serve as best practice experiences in Syria. GFA experts provide inputs in business planning and benchmarking, technical work planning, water loss reduction, customer information, billing and accounting as well as human resources development.

GFA B.I.S. Services – GFA BIS was commissioned by GFA Consulting Group to provide a Customer Service Software to four units of the service area. The GFA Utility tool “Water Billing” is a software package that can handle customers, connections, meters, invoices and outstanding debts and an Arabic interface (including left to right). With this software package the units become on the one hand more independent from the headquarters (calculating and printing of invoices is decentralized) and on the other hand they receive a full picture of all customer related activities using customized reports.

Decentralisation and communal development, phase 3

Decentralisation and communal development, phase 3, Benin

GIZ  2011 - 2014
Contract Value:

Project Summary – The program aims at transferring political, administrative fiscal competences from the national level to decentralized and local authorities. The latter will be enabled to deliver better and demand-oriented services. GFA advises municipalities on development and investment plans, budget planning, tendering procedures, and the management of communal property. The project is part of the overall support to the promotion of economic development.

GFA B.I.S. Services – GFA B.I.S. was commissioned by GFA Consulting Group to provide a web-based infrastructure monitoring tool (Triple I) to support municipalities in governing public procurement and managing municipal assets. Given the tool’s embedded GIS/mapping feature, the system assists the client in visualising investment plans and infrastructure construction at the district and local level.

Integrated Innovation Support Program (IISP)

Integrated Innovation Support Program (IISP), Serbia

European Union  2012 - 2012
Contract Value:

Project Summary – The program (IISP) aims at increasing competitiveness and economic growth in the Republic of Serbia by strengthening innovation in small and medium enterprises (SMEs). It comprises the improvement of institutional capacity for efficient support to product and process innovation within SMEs and of instruments for financing SME innovation activities.

GFA B.I.S. Services – In this context, Triple I is used as a monitoring and evaluation tool which assists the project in managing its resources for the provision of consultancy services and in monitoring implementation and results. By means of Triple I’s contact management feature, the tool moreover facilitates networking and linkages between stakeholders.

Municipal Infrastructure Credit Line Project

Municipal Infrastructure Credit Line Project, Serbia

KfW  2012 - 2012
Contract Value:

Project Summary – The project provided infrastructure investments in municipalities in the following sectors: water and sewerage, waste water, solid waste, energy supply and energy efficiency, transport infrastructure, public transport systems and communication, economic and social infrastructure. The credit line was disbursed to eligible municipalities and public sector utility companies via Serbian on-lending banks, following the standard procedures for municipal borrowing.

GFA B.I.S. Services – GFA B.I.S. was commissioned by GFA Consulting Group to implement a web-based data management system (Triple I) to support the loan administration and to archive and monitor the distribution and repayment of loans as well as the infrastructure investments financed.

Health and Family Planning (SPFPH) III

Health and Family Planning (SPFPH) III, Vietnam

KfW  2004 - 2006
Contract Value:

Project Summary – The Vietnam Commission for Population, Family and Children (VCPFC) develops and implements family planning and reproductive health services. Amongst other activities, VCPFC distributes contraceptives by means of a nationwide logistic network. A professional and computerized Logistics Management Information System is needed to replace the old manual one in order to improve the forecasting of demand, reporting and stock management.

GFA B.I.S. Services – GFA B.I.S. was commissioned by GFA Consulting Group to implement a web based procurement and distribution system for more than 65 sites. Programming and support has been realized by a local software company. The software supports the whole logistics chain and helps all levels to improve their efficiencies which are measured by performance indicators tracked by the software automatically.